A new site, free to see before you pay. Then we answer the calls, chase the leads, and keep the follow-ups moving — all on one platform that learns your business and automates the busywork.
Demo-first — you see it finished before you pay a dollar.
The site is just the front door. Behind it you get every message answered, the outreach worked, one platform running all of it, and a person on call when you want one.
We design and build it — mockup first, so you see the finished site before you pay a dollar.
Every call, form and message answered — front desk, web, phone, even the POS.
The outreach, the sales motion and account management — on a CRM that remembers every customer and every job.
CIPHER is the one operator running all of it — and every call, quote and job teaches it your pricing, your voice and your customers.
See the operator behind it →A real person to map a workflow, add a custom build or push things further — business, process and automation consulting.
Everyone else hands you software and a login, then leaves you to run it. We do the work end to end — a real team on the other side, not a ticket queue.
Get found, capture every lead, convert the conversation, get paid — one loop that runs on your site and gets sharper every pass.
We're pre-launch on CottLabs — no borrowed logos or invented numbers. These are real, bespoke websites we designed and built for real businesses, plus the operator we run our own studio on. Yours is next.
Live build · click to open
A complete, bespoke site we designed and built for Thibodeau & Co Carpentry in Southern Maine — replacing the WordPress build they were fighting with, finished and ready to review before a dollar changed hands.
View the live build →A real redesign — Guest Associates, Inc. · drag the handle to compare, then view the live rebuild →
It looks perfect — much more organized, with a flow I could not replicate. I was really struggling on WordPress; this is straightforward, just as we wanted it. We appreciate you so much.
A multi-agent operating system, built from scratch, that runs real workflows end to end — research, drafting, follow-up, and data hygiene. It's the shared brain behind everything we build for clients.
A sales operator that automates prospecting, account research, voice-matched outreach, and CRM hygiene for B2B teams — drafts held for human approval, never sent blind.
Start with a website and see what we'd build for you — no obligation. Add the automation and software when you're ready.
Start a project →A few questions — 5–10 minutes, bullet points are fine.
A real, finished website from your answers — done for you, start to finish.
Keep it, refine it, or walk away. You own the code either way.
Layer in agents, automation, and custom software as you grow.
Your build is quoted per project and bespoke — you see it finished before you pay. Care Plans are optional and start after launch: hosting, security, and updates handled for you, so you never touch code. Month-to-month, cancel anytime.
Care Plans are optional — the site is yours to host anywhere. Build pricing is quoted per project.
CottLabs isn't a faceless agency or a ticket queue — it's Charlie Cott, a software engineer and sales professional who designs, builds, and delivers your project personally, start to finish.
For 15 years Charlie has worked in SaaS sales, marketing, and revenue operations — the growth playbook behind software companies. He's seen from the inside what actually makes a business win customers, not just look nice online. Tired of the hours lost to busywork, he built CIPHER — a personal operating system — from scratch. The same systems now build websites, automation, and software for clients.
Charlie Cott
Tell us about your business and we'll design and build a real site — you see it before you pay. No risk, no obligation.
The only thing we can never get back is our time. Let me help you recover it.— Charlie
charlie@cottlabs.com