CottLabs (“CottLabs,” “we,” “us,” or “our”), operated by Charlie Cott and based in Maine, United States, provides web design, AI automation, and custom software services through cottlabs.com. This policy explains what information we collect, how we use it, and the choices you have. If you have questions, email us at charlie@cottlabs.com.
We only collect information you choose to give us. When you fill out our project intake form or contact us, that includes:
Our website does not set advertising or cross-site tracking cookies. Web fonts are loaded from Google Fonts to render the page.
If you give us your mobile number and opt in, we may send you text messages related to your inquiry or project (for example, scheduling, updates, and support).
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of further messages, or reply HELP for help. Opting out of texts will not affect the rest of your project.
We do not sell or share your phone number or your SMS opt-in with any third party for their own marketing. Mobile opt-in data is never shared for promotional purposes.
We do not sell your personal information. We share it only with the service providers that help us operate — for example, email delivery, form processing, and (for text messaging) our SMS provider — and only to the extent needed to provide our services to you. We may also disclose information if required by law.
We keep your information for as long as needed to provide our services and to meet legal, accounting, or reporting requirements. You can ask us to delete your information at any time.
You can request access to, correction of, or deletion of the personal information we hold about you by emailing charlie@cottlabs.com. You can opt out of text messages by replying STOP.
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard what you share with us.
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
We may update this policy from time to time. When we do, we’ll revise the effective date above. Continued use of our website or services after a change means you accept the updated policy.
CottLabs · Charlie Cott · Maine, United States
charlie@cottlabs.com