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Terms of Service

Effective July 11, 2026

These Terms of Service (“Terms”) govern your use of cottlabs.com and the services provided by CottLabs (“CottLabs,” “we,” “us”), operated by Charlie Cott and based in Maine, United States. By using our website or engaging our services, you agree to these Terms.

Our services

CottLabs designs and builds websites, AI automation, and custom software. The specific scope, deliverables, price, and timeline for any project are agreed between you and us before work begins. Nothing on this website is a binding offer until we’ve confirmed the details of your project in writing.

Demo-first and payment

  • Website builds are quoted per project. We design and build a real version of your site for you to review, and you are under no obligation to buy until you approve it.
  • Care Plans (ongoing hosting, security, and updates) are billed monthly, are month-to-month, and can be cancelled at any time. Current plans are Spark ($50/mo), Reaction ($100/mo), and Catalyst ($200/mo).
  • Fees, once due, are payable per the terms of your project agreement.

Ownership of your work

Once your project is fully paid for, you own the website or software we built for you. You are responsible for the content you provide to us and confirm you have the rights to use it.

Acceptable use

You agree not to use our website or services for any unlawful purpose, to infringe others’ rights, or to interfere with or disrupt our systems. We may suspend or end access to anyone who misuses our services.

Text messaging

If you provide your mobile number and opt in, you consent to receive text messages from CottLabs related to your inquiry or project. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy for how we handle your information.

Disclaimers

Our website and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties not expressly stated in a signed project agreement, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, CottLabs will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim will not exceed the amount you paid us for the specific service giving rise to the claim.

Governing law

These Terms are governed by the laws of the State of Maine, United States, without regard to its conflict-of-laws rules.

Changes to these Terms

We may update these Terms from time to time. When we do, we’ll revise the effective date above. Continued use of our website or services after a change means you accept the updated Terms.

Contact us

CottLabs · Charlie Cott · Maine, United States
charlie@cottlabs.com

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